Download links are sent immediately via email after purchase. Please check your spam, junk, or "Promotions" folders, as emails can sometimes be caught by filters. If you still cannot find it, you can log into your account on our website to view all past purchases and download your plans at any time.

Because digital plans are delivered instantly and cannot be "returned," we generally do not offer refunds once the file has been accessed or downloaded. This is standard practice for digital products to protect the value of our work. However, if you have purchased the same plan twice in the same order or if you have not yet downloaded the file and would like a refund, please contact support.

You can access all of your past purchases by logging into your account on our website. If you did not create an account during checkout or cannot find a previous order, please contact support with your order number or the email address used for the purchase, and we can help attach those plans to your account.

We do not provide specific cost estimates for builds because material prices vary significantly based on your location and the specific type of materials you choose. Every plan includes a detailed materials and hardware list; we recommend taking this list to your local hardware store or lumberyard to get an accurate estimate based on current local pricing.

We strive for 100% accuracy in our plans. If you find a potential error, please contact us with the specific page number and measurement. We review all feedback to ensure our digital files match our build videos.

Yes! Many builders successfully modify our plans to fit their space. Please note that when changing dimensions, you will need to manually adjust your materials list and ensure the structural integrity remains safe for the larger size.

We receive many questions about the safety gear shown in our videos. You can find links to all our frequently used safety equipment and shop essentials on our dedicated Tools I Use page. The links are also in the description of each video.

Every project plan includes a comprehensive materials and hardware list. For specific or hard-to-find items, we typically include direct links in the project’s accompanying blog post or video description.

You can create an account during the checkout process when purchasing a plan, or by clicking the "Account" icon in the website header to register at any time.

If you need to update your email or merge past purchases into a new account, please send us a message with your old and new email addresses. We will manually update your records so you don't lose access to your plans.

We are open to collaborating with brands that offer value to our DIY and woodworking community. Please reach out to us via our contact form.

Our rates vary depending on the platform and depth of integration. Please fill out our contact form for business inquiries.

Yes! We enjoy sharing our journey on other creator-focused podcasts. Please reach out with your show details and proposed timing.

We occasionally attend industry events. Check our social media or newsletter for updates on where we might be appearing next.

Any open roles are posted officially on Indeed. If you don’t see any open roles, you can reach out to us via our contact form.